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Making A Purchase - When you have found the item you wish to purchase, simply click on add to cart and paypal will take you through the rest. |
| Shipping And Handling - All items have included P&P. |
| Delivery Schedule - Each product will be delivered within 1 week, if you are ordering a ponytacknkids handmade product i.e saddle cover, daisy rein, tail bag or rider handle please allow 10 days for it to be made if i dont have it in stock, i will contact you if this is the case. |
Guarantee - These only apply on items that come with a manufacturers guarantee. PonytackNkids offers no further guarantees other than in the instance that goods arrive faulty or in poor condition.
Refunds - Goods can be returned within 14 days, but will only be accepted if unused and in their original packaging. The customer must pay the return carriage. The address to send all returns to is : Ponytacknkids, Peacheys Cottage, Leighs Road, Little Waltham, Chelmsford, Essex, CM3 3NH
Damages and Incorrectly Supplied Goods - Damaged Products are subject to individual review by PonytackNkids.
Damaged Packaging. Please do not accept goods that arrive with heavily damaged packaging or have obvious signs of tampering. In this situation please contact me immediately on - 07881 935919 or by e-mail to: rachael@ponytacknkids.co.uk |
| Privacy Policy - For your security and peace of mind, we will never make your personal details available to companies outside of PonytackNkids. |
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